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Turkish Airlines Refund & Compensation Guide

Turkish Airlines flight delay compensation. Turkish Airlines flight cancellation compensation. Learn how to get full refund from Turkish Airlines, refund policy specifics and how to claim Turkish Airlines compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Turkish Airlines is a 5-star airline from Turkey. It operates flights to more than 300 destinations all around the world. Despite the fact that it isn’t a European airline, on some of its flights it has to follow European regulations. There are two regulations that apply to some Turkish Airlines flights – EC261 and the Regulation UK261. Every time your flight from Europe is delayed, cancelled or overbooked, you may be entitled to compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM TURKISH AIRLINES

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Turkish Airlines Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

Every time your Turkish Airlines flight arrives 3 or more hours later than scheduled, you may be entitled to EU or UK flight delay compensation up to 600 euro. This applies only to Turkish Airlines flights departing from European airports, and only to flights that are delayed due to something that could be considered airline’s fault, not something unavoidable like extreme weather conditions.

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Turkish Airlines Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

Every time a non-European airline like Turkish Airlines cancels a flight departing from Europe, it must offer you either a new flight or a full refund. They have to give you a choice, and you can choose whatever suits you the best in your particular situation. These rules apply only to flights departing from Europe (EU, EEA, UK). In some cases, you may also have a right to flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km